Can I change my subscription?

/0 Comments/in

You can change your subscription whenever you want. For example, when your website has grown and you want more service. Or when you start a webshop.

Are there starting fees with a new subscription?

/0 Comments/in ,

No, there is no starting cost when you sign up to secure and maintain the website. You only pay the monthly subscription.

What is not included in the service?

/0 Comments/in

Some examples include:

  • Correcting mistakes made by yourself
  • Correcting mistakes made by your programmer or text editor

What is within the service?

/0 Comments/in

Some examples include:

  • Fixing changes that occurred due to updates
  • Fixing changes that occurred due to security measures (rare)
  • Updating WordPress and plugins within a subscription

What are the contact options?

/0 Comments/in

You can e-mail us: info[a]wpbeveiligen.nl
You can call us: 06 55 121 521

In case of emergency, besides calling, you can also send an SMS with the website address and the problem.

Can I also reach you via Whats-app?

/0 Comments/in

No, I stopped using WhatsApp in October 2019.

Please note: Messages are not read as the app is not installed on the phone since then.

I have no money this month, now what?

/0 Comments/in ,

It is not a problem if you pay a month late.

Just let us know when a payment fails so we can give you enough time to pay and avoid collection or reminder fees.

When will I receive the first invoice?

/0 Comments/in ,

The first invoice is issued 7-14 days after the request.

Why not immediately?
We begin working on your request immediately, but we require time for the necessary checks, both daily and weekly. Once everything has been verified and deemed in order, we will send out the invoice.

Do I pay in advance or afterwards?

/0 Comments/in ,

With an ongoing subscription, you pay for the next month.

Can I pay by the month, quarter or year?

/0 Comments/in ,

Subscription Payments

For subscriptions, you have the option to pay on a monthly or quarterly basis.

Currently, we do not offer annual prepayments.

One-Time Services (Security or Recovery)

For one-time services, payment is made in full unless otherwise agreed upon in writing.