7 Jul 2023
Within our security package, we provide the following services:
1. Securing your website against hackers and malicious scripts.
2. Keeping your website up-to-date, including plugins, themes, and WordPress itself.
3. Continuously monitoring your website for security vulnerabilities.
4. Performing daily backups to ensure data integrity in case of server issues.
5. Monitoring your website’s status on security service lists.
6. Monitoring website speed, uptime, and log files.
7. Resolving issues that may arise during updates without disturbing you.
8. Restoring hacked websites if a controlled plugin or WordPress itself becomes compromised.
In summary, we handle everything related to the security of your website.
If any issues occur during an update, we will resolve them at no additional cost. Sometimes, certain plugins may no longer be compatible, a plugin developer may introduce a coding error, or server updates may cause problems. We usually discover these issues during post-update checks and resolve them without bothering you.
However, it’s important to note that we do not offer graphic design modifications or develop new features for your website. For such tasks, you would need a web designer or web agency.
Regarding service, we strive to provide as much assistance as possible within the security package. You can ask questions about your website’s functionality, request backup restoration or data recovery, request a staging environment for testing, ask us to coordinate with your web developer or provide information, seek guidance on hosting, and occasionally ask technical questions.
There are no additional costs beyond the fixed monthly fee. While some sites may require more work to ensure their security, we rarely, if ever, send extra invoices. We aim to keep it that way by focusing entirely on the security and updates of your website.
